Delivery FAQ
Australia
Auspost Standard (3-5 Business Days) - FREE
Auspost Express (1-2 Business Days) - $5
United States
Standard (2-5 Days) - FREE
2-Day Delivery - $5
All orders are shipped from our US warehouse and dispatched the same day if you order before midday.
Delivery to Hawaii, Puerto Rico, US Virgin Islands and Alaska may take an extra few days.
Go to our US website
Rest of the world
For the time being, we only ship to Australia and the United States. If you have any questions, please contact us.
Other FAQ
Free Returns & Exchanges
We want you to love your Tesalate towel. If you don't, return it or exchange it for free even if you have used it. No questions asked. We'll even pay for return shipping.
We stand behind our product and know you'll love it. Simply contact us and we will send you a return label.
No Customs & Import Fees
There are no customs and import fees for customers in Australia and the United States. Your order will be shipped from Australia.
Do orders come with tracking?
Yes, all orders come with full tracking. You will get an email with your tracking information.
Do you deliver to PO Boxes?
We can deliver to PO Boxes in both the United States and Australia.
Have a different question?
Our customer service team is available 24 hours a day.
- Facebook Messenger - instant reply
- Email - reply within 2 hours